Cardiac Life Return Policy

We value our customers and want you to be completely satisfied with your order. If you are not 100% satisfied with your order, you may return the unused item(s) within 30 days from the date the order was shipped.

We will not refund shipping and handling charges unless the items are determined to be defective in some way. Products with defects caused by misuse, accidents, negligence, or not reading or adhering to operating instructions are not covered under this policy. Used products, such as opened electrodes or batteries inserted into AED, will not be accepted.

AEDs and First Aid products are made to save lives. Each product will require inspection upon receipt before any decisions are made. Returned items may be subject to a 25% restocking fee. Although returns are not accepted after 30 days, manufacturers will replace items with defects up to the warranty on the item.