Terms & Conditions

Payment and Billing  

We currently accept payment by Visa, MasterCard, American Express, Discover, PayPal and government purchase orders.  Payments settle after 24 hours.

Invoice terms for pre-qualified customers are due upon receipt unless otherwise arranged in advance. A 1.8% per month finance charge will be assessed on all late payments. A $20.00 charge will be assessed on checks drawn on accounts with insufficient funds.

Shipping and Handling   

Shipping charges are based on the weight of the product(s) that are ordered and the destination "Ship To" zip code. We calculate these costs by using United Parcel Service's (UPS) rate calculator. 

UPS ground shipping for AEDs and all orders $99 and over are always free within the 48 lower contiguous United States. 

If you are an international customer, you may call by telephone at 585-267-7775.

How to predetermine your shipping costs

In order to see the shipping charges you will incur, you must add your items to the cart and enter your shipping information. You can cancel your order at any time before submitting.

Street addresses are required

Most orders ship within the U.S. via UPS ground service to business and residential addresses. We cannot ship to PO boxes because UPS will not deliver to them. If you need expedited freight service on an item, contact us at 866-710-1970 for assistance. Additional charges will apply.

Do you still have a question for us? Give us a call at 585-267-7775 or email us at sales@cardiaclife.net